Home FAQ My Ivy keeps rebooting / I see glitches on the screen

My Ivy keeps rebooting / I see glitches on the screen

Last updated on Apr 17, 2026

This issue may be caused by corrupted system files. Please follow the steps below to repair Ivy.

Step 1: Remove the Inner Pot

First, take out the inner pot.
If the inner pot remains inserted, Ivy may continue loading the corrupted file and display the same issue.

Step 2: Update to the Latest Firmware

Make sure Ivy is updated to firmware version OTA 2.1.5 or later.

Step 3: Run System File Update

Before repairing the files, go to Settings → Other Settings and tap “System File Update.”
Please wait until the update is fully completed.

Step 4: Fix the System Files

After the system file update is complete:

  1. Go to Settings → Other Settings.
  2. Tap “Fix System File.”

Step 5: Wait for the Repair to Finish

A progress screen will appear on Ivy’s display. Please wait until the repair is complete.